Product
Professional Diploma in System Support
SCTP-NICF-Diploma in Infocomm Technology (Support) (Synchronous and Asynchronous E-Learning)
9 months Part time / 3 months Full Time (Bootcamp) Instructor-led Live & Mentor-led Blended Learning
Learn to install, administer, and configure advanced Windows server to become a System Administrator
What do I Get?
Acquire Install Configure Server Skills
Learn to plan a Azure Virtual Desktop architecture; implement a Azure Virtual Desktop infrastructure; manage access and security; manage user environments and apps; and monitor and maintain a Azure Virtual Desktop infrastructure.
Acquire Administer Server Skills
Learn to how to manage core Windows Server workloads and services using on-premises, hybrid, and cloud technologies.
Acquire Configure Advanced Server Skills
Learn to how to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. Learn how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server.
Acquire Project Management Skills
Acquire Project Management knowledge and skills and apply across the lifecycle of the project which includes process groups such as initiating, planning, executing, monitoring & controlling and closing.
Acquire Advance Network Skills
Acquire conceptual knowledge and skills in Installation, configuration, operation, and troubleshooting network skills along with skills such as connecting to a WAN and implementing network security, configure, verify, and troubleshoot single-area OSPF, EIGRP and ACLs
Audience and Certificates
Target Audience
- Tech and non-tech professionals (PMEs) who want to acquire skills in System Administration
Prerequisite
Academic Qualification: Minimum "N" Level or an equivalent qualification, OR Advance Certificate in IT Services (Infrastructure Support)
Work Experience: Minimum 1 year experience in system administration
Graduation Requirements
- Minimum attendance of 75% in all the sessions of each module
- Should be assessed as ‘Competent (C)’ in each module
Certificate(s)
- NICF-Diploma in Infocomm Technology (Support)
- Statement of Attainment by SSG, Singapore: ICT-SNA-4013-1.1 Infrastructure Strategy
- Statement of Attainment by SSG, Singapore: ICT-OUS-4011-1.1 Problem Management
- Statement of Attainment by SSG, Singapore: ICT-DIT-4009-1.1 Network Configuration
- Statement of Attainment by SSG, Singapore: ICT-DIT-4008-1.1 Infrastructure Deployment
- Statement of Attainment by SSG, Singapore: ICT-OUS-4012-1.1 Security Administration
- Statement of Attainment by SSG, Singapore: ICT-OUS-3009-1.1 Network Administration and Maintenance
- Statement of Attainment by SSG, Singapore: ICT-DIT-4016-1.1 System Integration
- Statement of Attainment by SSG, Singapore: ICT-PMT-4002-1.1 Programme Management
Blended Learning Journey
E-Learning
90 hours
Flipped Class/Mentoring
90 hours
Projects / Assignments
180 hours
Additional Practice – for Bootcamp only
120 hours
Assessment
3 hours
Modules
NICF-IT Service Management (SF) (Synchronous and Asynchronous E-Learning)
You will learn the ITIL terminology, structure, and basic concepts and skills in implementing best practices in IT Service Management. This module describes how IT resources should be organised to deliver business value, how to document processes, functions, and roles of IT Service Management (ITSM).
Session Plan
Learning Outcome
Knowledge
By the end of this module, you will gain following knowledge:
- Explain service lifecycle
- Describe key principles and models of IT infrastructure library
- List selected processes/roles/functions of IT Service Management
- Explain the technologies and architecture needed for IT Service Management
- Process of service strategy
Skills
By the end of this module, you will acquire following skills:
- Determine systems maintenance procedures based on industry best practices and service level agreements
- Identify resources to provide equipment and software maintenance based on industry best practices and service level agreements
- Implement maintenance procedures based on industry best practices and service level agreements
- Revise maintenance procedures by continuous monitoring of service levels
Other Information
Funding Validity Period: Until 31-Dec-2022
Course Developer: Lithan Academy
Qualification Course Code: TGS-2019503382
NICF-Advanced Network (SF) (Synchronous and Asynchronous E-Learning)
You will learn to install, operate, and troubleshoot a small- to medium-sized network and implement Wireless LAN, LAN, and WAN connections and scalable medium-sized routed networks. You will also learn multi-area OSPF implementation, EIGRP implementation, access control lists, address space management, and Network Device Security.
Session Plan
Learning Outcome
Knowledge
By the end of this module, you will gain following knowledge:
- Describe network fundamentals and implement a simple LAN
- Define characteristics, functions and components of a WAN
- Describe how device management can be implemented using the traditional and intelligent ways.
- Describe how network devices can be managed, monitored and secured
Skills
By the end of this module, you will acquire following skills:
- Establish a well-functioning internet connection
- Operate a medium-sized LAN with multiple switches, supporting VLANs, trunking, spanning tree, and basic routing
- Troubleshoot IPv4 and IPv6 connectivity
- Configure and troubleshoot EIGRP in an IPv4 environment and configure EIGRP for IPv6
- Configure and troubleshoot OSPF in an IPv4 environment and configure OSPF for IPv6
Other Information
Funding Validity Period: Until 31-Dec-2022
Course Developer: Lithan Academy
Qualification Course Code: TGS-2019503382
NICF-Install and Configure Server (SF) (Synchronous and Asynchronous E-Learning)
The learner will learn applications on Azure Virtual Desktop that are optimized to run in multi-session virtual environments. As an Azure Virtual Desktop administrator, implement and manage FSLogix, monitor Azure Virtual Desktop performance, and automate Azure Virtual Desktop management tasks.
Session Plan
Learning Outcome
Knowledge
By the end of this module, you will gain following knowledge:
- Select an appropriate licensing model for Azure Virtual Desktop
- Recommend an operating system for a AVD implementation
- Recommend an appropriate storage solution
- Understanding Azure Virtual Desktop network connectivity
- Plan for image update and management
- Plan and implement Azure roles and RBAC for AVD
- Plan and implement Conditional Access policies for connections to AVD
- Virtual desktop optimization principles
- How to resolve Azure Advisor recommendations
Skills
By the end of this module, you will acquire following skills:
- Implement networking for Azure Virtual Desktop
- Manage Azure Virtual Desktop session hosts by using Azure Bastion
- Configure storage for FSLogix components
- Create and manage session host images
- Implement Azure roles and role-based access control (RBAC) for Azure Virtual Desktop
- Configure user Azure Virtual Desktop experience settings
- Install and configure apps on a session host
- Implement business continuity and disaster recovery
- Monitor and manage Azure Virtual Desktop performance
Other Information
Funding Validity Period: Until 31-Dec-2022
Course Developer: Lithan Academy
Qualification Course Code: TGS-2019503382
NICF-Administer Server (SF) (Synchronous and Asynchronous E-Learning)
The learner will gain Skill on how to implement and manage on-premises and hybrid solutions such as identity, management, compute, networking, and storage in a Windows Server hybrid environment .
Session Plan
Learning Outcome
Knowledge
By the end of this module, you will gain following knowledge:
- Use administrative techniques and tools in Windows Server.
- Identify tools used to implement hybrid solutions, including Windows Admin Center and PowerShell.
- Manage network infrastructure services.
- Manage and maintain Azure VMs running Windows Server.
Skills
By the end of this module, you will acquire following skills:
- Implement identity services in Windows Server.
- Implement identity in hybrid scenarios, including Azure AD DS on Azure IaaS and managed AD DS.
- Deploy Azure VMs running Windows Server, and configure networking and storage.
- Administer and manage Windows Server IaaS Virtual Machine remotely.
- Integrate Azure AD DS with Azure AD.
- Implement File Services in hybrid scenarios, using Azure Files and Azure File Sync.
- Configure file servers and storage
Other Information
Funding Validity Period: Until 31-Dec-2022
Course Developer: Lithan Academy
Qualification Course Code: TGS-2019503382
NICF-Configure Advanced Server (SF) (Synchronous and Asynchronous E-Learning)
The learner will learn how to secure Windows Server user accounts, harden the security configuration of a Windows Server operating system environment, deploy updates using Update Services, and secure Windows Server DNS.
Session Plan
Learning Outcome
Knowledge
By the end of this module, you will gain following knowledge:
- Harden the security configuration of the Windows Server operating system environment.
- Enhance hybrid security using Azure Security Center, Azure Sentinel, and Windows Update Management.
- How to Apply security features to protect critical resources.
- Plan and implement hybrid and cloud-only migration, backup, and recovery scenarios.
Skills
By the end of this module, you will acquire following skills:
- Implement high availability and disaster recovery solutions.
- Implement recovery services in hybrid scenarios.
- Perform upgrades and migration related to AD DS, and storage.
- Manage and monitor hybrid scenarios using WAC, Azure Arc, Azure Automation and Azure Monitor.
- Implement service monitoring and performance monitoring, and apply troubleshooting.
Other Information
Funding Validity Period: Until 31-Dec-2022
Course Developer: Lithan Academy
Qualification Course Code: TGS-2019503382
NICF-IT Project Management (SF) (Synchronous and Asynchronous E-Learning)
You will learn project management through appropriate application and integration of the following process groups: Initiating, Planning, Executing, Monitoring, Controlling, and Closing. This module covers 10 project management knowledge areas:
- Project Integration Management
- Project Scope Management
- Project Time Management
- Project Cost Management
- Project Quality Management
- Project Human Resource Management
- Project Communications Management
- Project Risk Management
- Project Procurement Management
- Project Stakeholder Management
This module meets the PMP® Exam requirement of Project Management Education hours as well as real-world project management needs. It covers all knowledge areas of PMI’s Guide to the Project Management Body of Knowledge (PMBOK®).
Session Plan
Learning Outcome
Knowledge
You are are expected to learn the following to demonstrate expected abilities
- Scoping and requirements of medium sized projects or programmes
- Steps to align project and business goals
- Potential programme risks
- Project stakeholder engagement techniques
- Effective resource allocation
Skills
You are expected to deliver following abilities:
- Scope medium scale projects or programmes and drive their completion
- Develop realistic plans based on an assessment of a programme and project objectives, scope, and potential interdependencies with other projects
- Effectively implement appropriate methodologies and tools to achieve desired outcomes
- Pre-empt risks and devise mitigation plan for the success of a programme
- Investigate project exigencies and identify and address their root causes
- Set up timely touchpoints to engage internal and external stakeholders that impact or are impacted by the project process and outcomes
- Allocate resources to different parts of the programme, based on an assessment of programme priorities
- Coordinate the completion of project deliverables within agreed cost, timescale, and resources and implement corrective actions where required
Other Information
Funding Validity Period: Until 31-Dec-2022
Course Developer: Lithan Academy
Qualification Course Code: TGS-2019503382
